Call: (800) 344-2412
  • Increase techician productivity and efficiency
  • Comprehensive installation and service test capability
  • Cost-effective solution
  • Automated tests improve consistency and accuracy
  • Embedded dual US & Euro modem, DOCSIS 2.0 or DOCSIS 3.0 (4x4)
  • Color display, compact design

The hand-held TPNA-1000™ Triple Play Network Analyzer offers a full complement of analog and digital test functions, an imbedded DOCSIS 2.0 or DOCSIS 3.0 (4x4) cable modem and highly sought after auto test functionality; The TPNA-1000 Triple Play Network Analyzer provides a full complement of standard testing tools, previously only available in high-end multi-function meters.

With this full complement of testing capabilities and automated quality assurance tests, a simple user interface, large color screen and a relatively low price point; the new TPNA-1000 is the most cost-effective multi-function analyzer available today and is the ideal solution for all fulfillment techs and contractors.

Warranty

Trilithic XFTP support has spare parts, product manuals, equipment upgrades, or repair of non-instruments products

XFTP Phone: (888) 895-7604
Fax: (317) 895-3613
E-mail: xftp@trilithic.com

RETURNING A PRODUCT FOR SERVICE

Before Returning a Product for Service, please call the factory to obtain an RMA#.

When you call, a Representative will schedule your unit for service and take notes on the work to be done. Depending on instrument model and parts availability, some products may have 48 hour turnaround service on repairs.There is a charge for this premium service. Please contact the factory for more information.

Shipping Information

  • XFTP by Trilithic
  • 9710 Park Davis Drive
  • Indianapolis, IN 46235

Instructions:

  • Include your name, the correct address and phone number, RMA, and basic description of your problem.
  • If your company requires one, include your Purchase Order number for repairs. Be sure to send immediately so that your equipment return is not delayed.
  • Note "Special Instructions" on packaging list/repair tag
  • You may Request two-day or five-day service for an additional cost. Print "Two-day Service" or "Five-day Service" on carton and packaging list/repair tag.
  • Package your equipment carefully to ensure safe shipment.

WARRANTY INFORMATION

Repairs

All repairs carry a 90-day warranty against defects in replacement parts and repair workmanship.

Products

All XFTP products are warranted against defects in materials or workmanship for a minimum of one year after shipment.

The following products carry a Manufacturers Two Year Warranty

  • Model Two
  • Model Two Lite

XFTP's obligation under this warranty is limited to the repair or replacement of the product after being returned to our factory, and XFTP determining the product be indeed defective.

This is Trilithic's sole warranty and is given in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose and sets forth the buyers sole remedy.